Important information about compensation arrangements

We are covered by the Financial Services Compensation Scheme (FSCS). The FSCS can pay compensation to depositors if a building society is unable to meet its financial obligations. Most depositors - including most individuals and small businesses - are covered by the scheme.

In respect of deposits, an eligible depositor is entitled to claim up to £50,000. For joint accounts each account holder is treated as having a claim in respect of their share so, for a joint account held by two eligible depositors, the maximum amount that could be claimed would be £50,000 each making a total of £100,000. The £50,000 limit relates to the combined amount in all the eligible depositor’s accounts with the building society, including their share of any joint account, and not to each separate account.

For further information about the scheme (including the amounts covered and eligibility to claim) please ask at your local branch, refer to the FSCS website www.FSCS.org.uk or call 020 7892 7300.

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our standard mortgage range first time buyers self build properties key facts explained useful explanations how much can I borrow? pay your mortgage off early general info & charges mortgage terms and conditions treating customers in arrears fairly contact us SOLICITORS ONLY INTERMEDIARIES ONLY first time buyers If you are a first time buyer looking to purchase within our locality, contact us on 01664 414141 to discuss our options in detail, or, alternatively call into your local Branch where the staff will be pleased to help you. First Start Buying with friends or family Standard mortgage products apply HomeBuy Direct Scheme This new product allows you to buy a newly built home on a designated development with the assistance of two equity loans. One loan is from the Homes and Communities Agency and one from the house builder. What you would do is take out an affordable mortgage (minimum 70% of the total purchase price) on which you make repayments in the normal way. The rest of the purchase price will be paid for with equity loans (maximum 30% of the total purchase price). Click for further details First Time Buyer Mortgage If you do have a deposit of at least 25% of the purchase price Standard mortgage products apply Your home may be repossessed if you do not keep up repayments on your mortgage. home about us news careers