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Call us on 01664 414141 between 9am and 6pm Monday to Friday and 9am and 12pm on Saturdays

Welcome to the Melton for brokers

The Melton - Here to help...
This site is for use by intermediaries only

This section of our website has been designed to give you all the information and support you need when placing business with us. The Melton has been providing mortgages for almost 140 years. As we understand that each mortgage application is different we offer flexible, responsible lending based on affordability and we look at each case individually.

Broker Charter
  • We consider every application individually with no credit scoring
  • We provide a dedicated broker support team who deliver a personal, individual service to support your business
  • We display our current service performance on our website so you know what you can expect from us
  • We always provide at least two days’ notice of product withdrawal to help you to deliver the best possible service to your customers
  • We pay procuration fees within 10 working days of legal completion.
Service Level Agreement

To keep you fully informed of our service levels we update our current performance daily so that you can feel confident when dealing with us.

Service Target Current Performance
DIP 2 working days 2 working days
Initial assessment of application 3 working days 3 working days
Post 3 working days 3 working days
Email Contacts
(not relating to current pipeline)
1 working day 1 working days
The Mortgage Credit Directive

The Mortgage Credit Directive (MCD) provides an EU-wide framework of conduct rules for mortgage activities. It sets minimum regulatory requirements that members must meet to provide consistency in protecting consumers taking out credit agreements for residential property. We have summarised the key changes and how we intend to meet these before the implementation date of 21 March 2016.

Mortgage Credit Directive changes will be implemented by the Melton on 15th March 2016.

Although the ESIS (European Standardised Information Sheet) will replace Key Facts Illustration (KFI) by 21st March 2019, we will initally be moving to KFI+ and you should be able to produce these in the same way as you currently produce KFI’s.

We will be introducing a 7 day reflection period. A customer can accept the offer at any time and request funds without restriction by the reflection period – to do so customers should email completions@mmbs.co.uk or telephone the Completions Team on 01664 414141.

Mortgage offers will be binding on the date of issue subject to the conditions detailed within it.

We will be lending in the new catergory of Consumer Buy to Let and will be launching a product when we implement our MCD changes. Any firms wanting to submit a Consumer Buy to Let application must hold the relevant new FCA CBTL permissions. Our application forms have been updated to help you to identify the type of buy to let application being made.

Foreign currency mortgages will not be offered or accepted – only income paid in UK £ sterling and liable to UK tax will be considered. Assets held abroad or in a currency other than UK £ Sterling will not be considered as a suitable repayment strategy for interest only mortgages.

Meet our Broker Support Team
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Get In Touch

Pre-application enquiries please call the broker support team on 01664 414144

Applications being processed please call the lending team on 01664 414141

Contact us by email

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