We are working hard to maintain the best service we can for you. As you can imagine our telephone lines are exceptionally busy at the moment. So we are asking for your help too.
In the interests of the health of both our customers and our staff, please avoid visiting our branches unless necessary. Please telephone your local branch direct if you have any queries or to register to use our online services.
To reduce the risk to our branch staff and customers, branch opening hours have temporarily be reduced to 9am - 1pm Monday to Friday and 9am – 12pm Saturdays.
We have also temporarily reduced our telephone opening hours at Principal Office to 9am - 3.30pm Monday to Friday and 9am – 12pm Saturdays. We apologise for any inconvenience this may cause.
We understand that some customers may be worried about the effect that contracting the Coronavirus (COVID-19) could have on their finances, for example due to a drop in income as a result of contracting the virus or because of the measures imposed to stop it spreading. If you have any concerns about how this could affect you and your mortgage, please click here to read the leaflet produced by the Building Societies Association and National Debtline or please get in touch on 01664 414141.
Please click here to see a list of Frequently Asked Questions for our members.
The Society is aware of fraudsters using the Coronavirus outbreak to try and trick people into parting with their money. Here are four types of fraudulent activity that we are aware of:
The Society has a number of affinity relationships with local charities to raise money through savings accounts which give savers an attractive rate of interest, whilst every year the Society donates a percentage of the average daily account balances.
The Melton Building Society has donated over £18,207.03 to the Derbyshire, Leicestershire and Rutland Air Ambulance Service (DRLAA).
The Society has supported the DLRAA for over 10 years and raised in excess of £50,000 – last year the affinity savings account raised £18,207.03. “This is an amazing amount of money which will save numerous lives and help prevent lifelong injury,” said Emma Cunnington, Community Fund Raising Officer, DRLAA. “Our trauma doctors, critical care paramedics and pilots couldn’t carry out their lifesaving work without the support of organisations like the Melton. We don’t receive any government funding – we are literally lifted into the air by the generosity of the community.”
“The Air Ambulance is particularly close to my heart,” said Martin Reason, Chief Executive, the Melton. “Four years ago I had to be air lifted to hospital following a horse riding accident and I am delighted our affinity savings account continues to help the DLRAA.
“Our affinity partners all provide extremely valuable services to our local community and we are proud to be able to make these donations. Affinity accounts enable our members to help their chosen charity as the more money they save, the more the Melton donates to the charity each year,” concluded Martin Reason.
The Society offers an affinity savings account to support the Phoenix Children’s Foundation charity. The Phoenix Children’s Foundation enriches and enhances the lives of youngsters and their families living with illness, disability or lack of opportunity. The local charity is entirely reliant on the generosity of organisations, businesses and individuals to fund their crucial work, together with the dedication of their volunteers and trustees who run the charity on a daily basis. The Phoenix Children’s Foundation owns a small menagerie of animals, ranging from donkeys and goats, to Shetland ponies and reindeer, all of whom help provide young people with opportunities to grow emotionally and learn through Animal Assisted Activity (AAA).
For more information please visit the charity’s website www.phoenixcharity.org.
The Melton has donated over £6,434 to LOROS Hospice. The Society raised the money through an affinity savings account which gives savers an attractive rate of interest, whilst every year the Society donates a percentage of the average daily account balances to LOROS.
LOROS Hospice is a local charity that provides free high quality care and support to terminally ill adult patients, their families and carers. “Each year LOROS needs to raise a minimum of £4.5m to continue providing our services free of charge to over 2,500 local patients,” says Diane Morris, Fundraising Manager of LOROS. “This can only be made possible with help from local businesses and the public. We are thrilled to receive this generous donation from the Melton Building Society and would like to thank them and their customers for their marvellous support.”
The Society offers two affinity savings accounts to support the Home-Start charity. Home-Start believes that children need a happy and secure childhood and that parents and carers play the key role in giving their children a good start in life, helping them to achieve their potential. This charity provides a unique service; recruiting and training volunteers who themselves have parenting experience, to work with families in their own homes, building supportive relationships and responding directly to the family’s individual needs.
A network of Home-Start schemes throughout the UK offer support within local areas, to help children to get the best start in life. Each scheme is independently funded, managed locally and has the support of the national organisation Home-Start UK. Home-Start Horizons has a proven, lasting, positive impact on the development of children and the health and welfare of the family. For more information about this charity and to read their ‘Family Stories’ please visit www.homestarthorizons.org.uk or to find out more about the charity’s appeal for more volunteers, visit www.homestarthorizons.org.uk/volunteer/
Call one of our friendly advisors on 01664 414141. Opening hours 9am to 6pm Monday to Friday and 9am to 12pm on Saturday.
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