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Coronavirus - Help us to help you

We are working hard to maintain the best service we can for you. As you can imagine our telephone lines are exceptionally busy at the moment. So we are asking for your help too.

In the interests of the health of both our customers and our staff, please avoid visiting our branches unless necessary. Please telephone your local branch direct if you have any queries or to register to use our online services.

To reduce the risk to our branch staff and customers, branch opening hours have temporarily be reduced to 9am - 1pm Monday to Friday and 9am – 12pm Saturdays.

We have also temporarily reduced our telephone opening hours at Principal Office to 9am - 3.30pm Monday to Friday and 9am – 12pm Saturdays. We apologise for any inconvenience this may cause.

Coronavirus Update

We understand that some customers may be worried about the effect that contracting the Coronavirus (COVID-19) could have on their finances, for example due to a drop in income as a result of contracting the virus or because of the measures imposed to stop it spreading. If you have any concerns about how this could affect you and your mortgage, please click here to read the leaflet produced by the Building Societies Association and National Debtline or please get in touch on 01664 414141.

Please click here to see a list of Frequently Asked Questions for our members.

Coronavirus Scams

The Society is aware of fraudsters using the Coronavirus outbreak to try and trick people into parting with their money. Here are four types of fraudulent activity that we are aware of:

  • Sales of ineffective protective face masks
  • Coronavirus-themed phishing emails with malicious links and attachments
  • Fraudsters sending texts and emails pretending to be from the World Health Organisation (WHO) claiming to be able to provide a list of infected people in their area. Please remember to be wary of links and attachments from unsolicited emails and texts and take care not to provide your personal or financial details
  • Posing as employees of a bank or building society. Please click here to read further guidance on how to protect yourself

Thank you for your patience.

The Melton Building Society

Call us on 01664 414141 between 9am and 6pm Monday to Friday and 9am and 12pm on Saturdays
 

Over £18,207 to DLRAA

The Melton Building Society has donated over £18,207.03 to the Derbyshire, Leicestershire and Rutland Air Ambulance Service (DRLAA).

The Society has supported the DLRAA for over 10 years and raised in excess of £50,000 – last year the affinity savings account raised £18,207.03. “This is an amazing amount of money which will save numerous lives and help prevent lifelong injury,” said Emma Cunnington, Community Fund Raising Officer, DRLAA. “Our trauma doctors, critical care paramedics and pilots couldn’t carry out their lifesaving work without the support of organisations like the Melton. We don’t receive any government funding – we are literally lifted into the air by the generosity of the community.”

“The Air Ambulance is particularly close to my heart,” said Martin Reason, Chief Executive, the Melton. “Four years ago I had to be air lifted to hospital following a horse riding accident and I am delighted our affinity savings account continues to help the DLRAA.

“Our affinity partners all provide extremely valuable services to our local community and we are proud to be able to make these donations. Affinity accounts enable our members to help their chosen charity as the more money they save, the more the Melton donates to the charity each year,” concluded Martin Reason.

Get In Touch

Call one of our friendly advisors on 01664 414141. Opening hours 9am to 6pm Monday to Friday and 9am to 12pm on Saturday.

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