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Supporting our Community

Community Support from The Melton Building Society

Charity of the Year

The Society’s Charity of the Year is Community First Responders. 

First Responders make a huge impact in supporting the ambulance service. They are dispatched by the East Midlands Ambulance Service (EMAS) service and respond to patients in their homes, workplaces or public locations. In rural areas such as ours, Community First Responders have a much better chance of providing the immediate help needed prior to the arrival of an ambulance crew. First Responders are volunteers who give up their spare time to attend these emergencies and are funded by local communities.

EMAS always provides the fastest possible response to emergency calls using its conventional resources such as ambulances and fast response cars. However, for patients experiencing cardiac arrest every second counts. For every minute that passes without defibrillation a person’s chances of survival can decrease by up to 10%.

Our branches are fund raising throughout the year to support their own local branch of the First Responders:

  • Lincolnshire Emergency Medical Response (LEMR), Grantham Branch
  • Rutland First Responders, Oakham Branch
  • Melton Community First Responders, Melton Branch

In addition, monies from dress down days at Principal Office and the branches will be divided between the three branches of First Responders at the end of the year.


Lincolnshire Emergency Medical Response launched as an independent charity in September 2011 and evolved from the First Response Organisation that has been helping the people of Lincolnshire since it was founded by Scott Bateman MBE in 1998. Scott founded First Response following the death of his father who suffered a fatal heart attack. He felt that his father may have survived had someone with advanced life support skills been able to reach him sooner.

The Charity comprises of serving and ex-service volunteers from the Armed Forces who provide a rapid response to 999 emergency calls in support of East Midlands Ambulance Service. Approximately 30 volunteers operate in two man crews that use two fully equipped Skoda Octavia Rapid Response Vehicles; these crews attend emergency calls throughout Lincolnshire. The crews are directly tasked by East Midlands Ambulance Control Centre and are dispatched to emergencies via a computer alerting system fitted to each vehicle. On arrival at an incident the crew will assess the situation, triage patients and utilise their skills to preserve life, whilst passing relevant information and updates to the Ambulance Control Centre. When the East Midlands Ambulance Service crew arrive, a comprehensive handover is carried out and the volunteers will then assist until stood down or re-tasked.

As a non profit charity they depend on public donations to continue their efforts. Donations are received from a variety of sources that include collections at local supermarkets, donations from the families and people they have helped and donations from local Companies.

For further information, visit: https://www.lemr.co.uk

Rutland First Responders

Rutland First Responders is a group of eight volunteers who are all passionate about helping people in the community. RFR meet up regularly to check their kit is complete and in date, and also have regular refresher training on CPR, Drugs, AED and Paediatrics,  RFR also covers first aid at local events – most recently Armed Forces Day in Oakham, the High Sheriff’s Hue & Cry in Oakham town centre in and County Primary Schools Tag Rugby.

RFR is dispatched to Category A 999 calls for conditions/symptoms such as cardiac arrest, chest pains, breathing difficulties, diabetic emergencies, fitting and choking.  Consumables are supplied by EMAS, but First Responders have to buy defibrillators, replacement pads, batteries for the defib, kit bags, BP machines, temperature gauges and other bits and pieces like tops and jackets – this is why they need donations.

Typically responders carry the following equipment:

  • Automated External Defibrillator (AED)
  • Oxygen, trauma masks and bag-valve-mask
  • Sphygmomanometer (Blood pressure monitor)
  • Suction unit
  • Temperature monitoring
  • Variety of bandages and dressings
  • Burns dressings
  • Torch

All the above kit is carried in a single bag and weighs approx 15kg!

Responders are also issued with PPE (Personal Protective Equipment) including sterile gloves, coveralls, and high visibility jackets.

For further information, visit: https://www.rutlandfirstresponders.co.uk

Melton Community First Responders

The Melton Community First Responder (CFR) group provides voluntary support to the East Midlands Ambulance service (EMAS).

When someone is suffering a potentially life-threatening illness, a member of the CFR group can often arrive before the emergency ambulance since they all live in the area. In these cases the 999 control desk will task the closest member of the group to provide assistant whilst the regular ambulance is travelling to the scene. In time-critical illnesses this can mean the difference between life and death although, in the majority of cases, the early initial treatment can provide relief or just ease the patient’s suffering.

Melton Community First Responders:

  • Unpaid volunteers who respond to medical emergencies on behalf of East Midlands Ambulance Service providing help and reassurance to the patient, their family and friends;
  • Attend thousands of incidents in a year, providing a very valuable and appreciated service to the community;
  • Between a group of 11 responders in the Melton area, they contributed over 17,000 hours of unpaid service in 2017.

For further information, visit: http://mmcfr.org.uk

In 2018 Members of the Melton Community First Responder group where delighted and proud to receive the Mayor’s Award of Merit.

Could you be a CFR?

  • Are you up for a challenge?
  • Would you like to help people in your community?
  • Can you give up some free time?
  • Do you want to learn essential lifesaving skills?
  • Do you hold a full, clean driving licence?
  • Are you in reasonable good health?

If you answered ‘yes’ to all of these questions then you may be interested in joining a community First Responder scheme.

Find out more

East Midlands Ambulance Service work with partners across the region to set up and deliver Community First Responder schemes. For general enquiries about becoming a CFR email community.responder@emas.nhs.uk or visit www.emas.nhs.uk


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