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Coronavirus - Help us to help you

We are working hard to maintain the best service we can for you. As you can imagine our telephone lines are exceptionally busy at the moment. So we are asking for your help too.

In the interests of the health of both our customers and our staff, please avoid visiting our branches unless necessary. Please telephone your local branch direct if you have any queries or to register to use our online services.

To reduce the risk to our branch staff and customers, branch opening hours have temporarily be reduced to 9am - 1pm Monday to Friday and 9am – 12pm Saturdays.

We have also temporarily reduced our telephone opening hours at Principal Office to 9am - 3.30pm Monday to Friday and 9am – 12pm Saturdays. We apologise for any inconvenience this may cause.

Coronavirus Update

We understand that some customers may be worried about the effect that contracting the Coronavirus (COVID-19) could have on their finances, for example due to a drop in income as a result of contracting the virus or because of the measures imposed to stop it spreading. If you have any concerns about how this could affect you and your mortgage, please click here to read the leaflet produced by the Building Societies Association and National Debtline or please get in touch on 01664 414141.

Please click here to see a list of Frequently Asked Questions for our members.

Coronavirus Scams

The Society is aware of fraudsters using the Coronavirus outbreak to try and trick people into parting with their money. Here are four types of fraudulent activity that we are aware of:

  • Sales of ineffective protective face masks
  • Coronavirus-themed phishing emails with malicious links and attachments
  • Fraudsters sending texts and emails pretending to be from the World Health Organisation (WHO) claiming to be able to provide a list of infected people in their area. Please remember to be wary of links and attachments from unsolicited emails and texts and take care not to provide your personal or financial details
  • Posing as employees of a bank or building society. Please click here to read further guidance on how to protect yourself

Thank you for your patience.

The Melton Building Society

Call us on 01664 414141 between 9am and 6pm Monday to Friday and 9am and 12pm on Saturdays
 

The Melton School Bank

The Melton School Bank service encourages pupils to save in a fun and engaging way. The Society has two savings accounts for children aged 0 to 16 – the Wild Ones Young Savers and the easy access Young Savers. The Society is working with our local Wildlife Trusts to raise funds to protect wildlife and we are giving away special Wild Ones Packs to children who open a Wild Ones Young Savers Account at any of our branches or school banks. The Wild Ones Packs contain a pocket wildlife guide, wildflower seeds and much more, encouraging young people to enjoy wildlife and get into the habit of saving. All pupils who open a young savers account at one of our School Banks receive a Melton piggy bank.

A member of our staff visits local primary schools regularly at the start or near to the end of the day to open the Bank with the help of the children.

If you would like some more information about the Melton School Bank service please contact Jane Gilhespy on 01664 414141 or email j.gilhespy@mmbs.co.uk.

Secondary School Programme

The Society also provides a financial education programme for secondary schools and sixth forms that can be tailored to meet the needs of the curriculum. For further information about this programme please contact Melanie Swainston on 01664 414141 or email m.swainston@mmbs.co.uk.

Get In Touch

Call one of our friendly advisors on 01664 414141. Opening hours 9am to 6pm Monday to Friday and 9am to 12pm on Saturday.

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