We are working hard to maintain the best service we can for you. As you can imagine our telephone lines are exceptionally busy at the moment. So we are asking for your help too.
In the interests of the health of both our customers and our staff, please avoid visiting our branches unless necessary. Please telephone your local branch direct if you have any queries or to register to use our online services.
To reduce the risk to our branch staff and customers, branch opening hours have temporarily be reduced to 9am - 1pm Monday to Friday and 9am – 12pm Saturdays.
We have also temporarily reduced our telephone opening hours at Principal Office to 9am - 3.30pm Monday to Friday and 9am – 12pm Saturdays. We apologise for any inconvenience this may cause.
We understand that some customers may be worried about the effect that contracting the Coronavirus (COVID-19) could have on their finances, for example due to a drop in income as a result of contracting the virus or because of the measures imposed to stop it spreading. If you have any concerns about how this could affect you and your mortgage, please click here to read the leaflet produced by the Building Societies Association and National Debtline or please get in touch on 01664 414141.
Please click here to see a list of Frequently Asked Questions for our members.
The Society is aware of fraudsters using the Coronavirus outbreak to try and trick people into parting with their money. Here are four types of fraudulent activity that we are aware of:
We know how important it is for you to ensure your loved ones are provided for. We also appreciate how confusing estate planning can be, which is why we have teamed up with Co-op Estate Planning, to provide our customers with an expert estate planning service. We chose to work with Co-op Estate Planning because they’re part of the Co-op Group, one of the UK’s largest mutual businesses.
Why make a will?
Making a Will is one of the most important decisions you can make during your lifetime. It makes it easy for your family to deal with your money and other assets (your estate) after you die and means you can:
How our Estate Planning service works
All appointments with the Estate Planners take place either in the comfort of your own home or in a branch of the Melton. This initial consultation is free and without obligation and gives you the chance to review any existing plans you may have and talk through your situation and wishes with a professional advisor. After that you can decide whether you wish to use their services.
To make an appointment, simply pop into your local branch or call the Melton on 01664 414141.
The Melton is an introducer to Co-op Estate Planning.
Co-op Estate Planning is a trading name for Dovedon Limited. Registered in England and Wales under Company Number 06077167. Registered office 1 Angel Square, Manchester M60 0AG. Co-op Legal Services is authorised and regulated by the Solicitors Regulation Authority and is a member of the Society of Will Writers.