We are working hard to maintain the best service we can for you. As you can imagine our telephone lines are exceptionally busy at the moment. So we are asking for your help too.
In the interests of the health of both our customers and our staff, please avoid visiting our branches unless necessary. Please telephone your local branch direct if you have any queries or to register to use our online services.
To reduce the risk to our branch staff and customers, branch opening hours have temporarily be reduced to 9am - 1pm Monday to Friday and 9am – 12pm Saturdays.
We have also temporarily reduced our telephone opening hours at Principal Office to 9am - 3.30pm Monday to Friday and 9am – 12pm Saturdays. We apologise for any inconvenience this may cause.
We understand that some customers may be worried about the effect that contracting the Coronavirus (COVID-19) could have on their finances, for example due to a drop in income as a result of contracting the virus or because of the measures imposed to stop it spreading. If you have any concerns about how this could affect you and your mortgage, please click here to read the leaflet produced by the Building Societies Association and National Debtline or please get in touch on 01664 414141.
Please click here to see a list of Frequently Asked Questions for our members.
The Society is aware of fraudsters using the Coronavirus outbreak to try and trick people into parting with their money. Here are four types of fraudulent activity that we are aware of:
There are many benefits to being an existing customer with the Melton, including:
Perhaps you’re unsure about whether you have sufficient arrangements in place to repay the capital balance at the end of your mortgage term. If that’s the case, please speak to us – reviewing the way you make repayments can be very useful. Together, we can discuss all the options available to you.
You might also find the FCA’s “Interest only-mortgages: act now and talk to your lender” publication helpful.
Not a problem. We can offer a review with one of our experienced team who will advise you on future arrangements and repayment strategies. There’s plenty of help around. Take a look at www.moneyadviceservice.org.uk. You can also check our Guide to Mortgages for an overview.
And if you’re not an existing customer of the Melton, why not have a chat with us about remortgaging?
To find out more about preferential deals and options for our existing mortgage customers, get in touch today.
You can transfer to a new deal over the phone or in person at your nearest branch, whichever suits you best. Call us on 01664 414141 to find out more.