We are working hard to maintain the best service we can for you. As you can imagine our telephone lines are exceptionally busy at the moment. So we are asking for your help too.
In the interests of the health of both our customers and our staff, please avoid visiting our branches unless necessary. Please telephone your local branch direct if you have any queries or to register to use our online services.
To reduce the risk to our branch staff and customers, from 1st April, branch opening hours will temporarily be reduced to 9am - 12pm Monday to Friday and closed on Saturdays.
We have also temporarily reduced our telephone opening hours at Principal Office to 9am - 3.30pm Monday to Friday and closed on Saturdays.
We apologise for any inconvenience this may cause.
There is some evidence that criminals are attempting to use the current COVID-19 situation as an exploitation opportunity, so please be extra vigilant before clicking on an email about the coronavirus outbreak. If a claim sounds too good to be true, it probably is...
Criminals use exceptional circumstances like the current situation as a chance to pose as employees of a genuine organisation such as building society, bank or police and target you for fraud scams. They may claim they are dealing with coronavirus-related issues that require you to respond by paying money or providing personal information that will allow them to access your account. They often use pressure tactics to stop you thinking about want they want you do for them.
To help you stay protected, here are some things that we will never do:
Please remain vigilant.
Stop – Take a moment to think.
Challenge – Don’t be afraid to ask questions or to say “No” and end the conversation.
Protect – Contact the building society or the bank from which you have made a payment immediately if you think that you have been the victim of fraud.
We understand that some customers may be worried about the effect that contracting the Coronavirus (COVID-19) could have on their finances, for example due to a drop in income as a result of contracting the virus or because of the measures imposed to stop it spreading. If you have any concerns about how this could affect you and your mortgage, please click here to read the leaflet produced by the Building Societies Association and National Debtline or please get in touch on 01664 414141.
Please click here to see a list of Frequently Asked Questions for our members.
The Melton Building Society
Our Online Phoenix 90 Day Notice affinity account offers you an attractive rate of interest. The Melton supports The Phoenix Children’s Foundation by making an annual donation, after 31 December, of 0.10% of the average daily balances held in the Phoenix affinity savings accounts.
The Phoenix Children’s Foundation was established in 2006 with the sole aim of enriching and enhancing the lives of youngsters and their families living with illness, disability or lack of opportunity.
The local charity are entirely reliant on the generosity of organisations, businesses and individuals to fund their crucial work, together with the dedication of their volunteers and trustees who run the charity on a daily basis.
The Phoenix Children’s Foundation owns a small menagerie of animals, ranging from donkeys and goats, to Shetland ponies and reindeer, all of whom help provide young people with opportunities to grow emotionally and learn through Animal Assisted Activity (AAA).
For more information please visit the charity’s website www.phoenixcharity.org.
|Account Name||Online Phoenix 90 Day Notice|
|What is the interest rate?||
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Interest, payable at the end of each month, can be added to the account, transferred to your nominated bank/building society account or transferred to an existing Melton savings account.
|Can the Melton Building Society change the interest rate?||
The interest rate is variable, which means we reserve the right to change them to reflect market conditions, to comply with legal or regulatory guidelines and to protect the long-term future of the Society.
We will give you at ninety days’ notice before any change that would disadvantage you.
For full details please read our Savings Terms and Conditions.
|What would the estimated balance be after 12 months based on a £1,000 deposit?||
Based on the current rate of interest, if you deposited £1000 in this account, after 12 months you would have £1013.58.
(This figure is only an estimate, based on there being no additional deposits, withdrawals or rate changes in that time with all interest being added to your account. This figure is for illustrative purposes only, and does not take into account your individual circumstances.)
|How do I manage and open my account?||
This account is only for UK resident individuals aged 16 or over.
Accounts can be opened with a minimum amount of £100 and the maximum that can be held in this account is £250,000.
You can open and manage your account online 24/7, via our website.
|Can I withdraw money?||
90 Days’ Notice - you will need to give 90 days’ notice of your intention to withdraw funds from your account. By logging into your online account, you can transfer funds from your account to a nominated bank/building society account.
Withdrawals are subject to the limits explained in our product and general Savings Terms and Conditions.
Call one of our friendly advisors on 01664 414141. Opening hours 9am to 6pm Monday to Friday and 9am to 12pm on Saturday.
Leave your details and we will call you back.