Accessibility Help
 

How to apply

Opening an account is easy

For online accounts, you can open an account using our online portal. For all other accounts, simply download, print and complete the application form and charitable assignment. (Please refer to the investment terms and conditions for more about the charitable assignment.)

We’ll complete an electronic identification check. If this is unsuccessful, we’ll ask you to provide more ID and address verification. Like all banks and building societies, we’re legally obliged to get proof of identity from all new customers. In addition, we’ll ask existing customers to provide proof of ID if they have not previously given it. This includes proof of name and permanent address.

If you’re opening an account for a child under 16, the points below will apply to the child and each signatory to the account. However, for the child, under the list B, we can accept documents for a parent/legal guardian who lives at the same address as the child rather than for the child themselves.

Opening an account is easy: simply download, print and complete an application form. Please return your completed form, necessary ID and opening cheque to your local branch or post it to Melton Building Society, Mutual House, Leicester Road, Melton Mowbray, Leicestershire LE13 0DB. Cheques should be made payable to the name of the account holder.  If you need help with your application, please telephone us on 01664 414141.

The Financial Services Compensation Scheme (FSCS)  Full information about coverage and exclusions is shown in our ‘Financial Services Compensation Scheme Information Sheet’ – please click the link below:-

Effective November 2023 – FSCS Information Sheet


Accounts opened in person

If the electronic ID check is unsuccessful, we’ll require you to produce one item from both lists A and B.

Please note, we can only accept original documents. This means we are unable to accept a redacted document to verify a person’s identity due to our regulatory and legal obligation to prevent Fraud and Money Laundering. We can, however, redact a document for storage purposes should the person’s request.

A – Personal B – Address
UK Passport

Must be a valid passport (not expired)

Versions requiring a signature must be signed

Domestic Utility Bill

Must have been issued within the last 3 months,

excludes mobile phone bills 

UK Photocard Driving Licence

Must be a valid UK licence (not expired)

We can accept a Provisional Licence 

Current Council Tax Bill

Must have been issued within the last 12 months

UK Paper Driving Licence

Only valid if issued before 31/03/2000

Bank/Building Society/Credit Card Statement
(postal copy or a printed copy certified by the issuing bank/BS)Must have been issued within the last 3 months
HMRC Coding / Assessment / Statement / Tax Credit letter

Must have been issued within the last 12 months 

HMRC Coding / Assessment / Statement / Tax Credit letter

Must have been issued within the last 12 months 

State/Local Authority funded benefit statement

Must have been issued within the last 12 months 

State/Local Authority funded benefit statement

Must have been issued within the last 12 months 

EEA Passport

Must be valid and in date

Mortgage Statement

Must have been issued within the last 12 months 

EU Member State ID Card

Must be valid and in date

Full UK Photocard Driving Licence

Must be a valid UK licence (not expired)

We can accept a Provisional Licence 

Firearms certificate or Shotgun licence

Must be valid and in date 

UK Paper Driving Licence

Only valid if issued before 31/03/2000

UK Resident Permit

Must be valid and in date

Council tenancy agreement or letter from local authority

Must have been issued within the last 12 months

State Pension Letter

Must be valid and in date

 


Under 18s ID:
A-Personal
Original Birth or Adoption Certificate (under 18 only)
NHS Medical Card (under 18 only)

 

B-Address Requirements
Parent or guardian’s proof of address As per table above
NI Letter

Customers must provide one item from list A for proof of name and one separate item
from list B for proof of address.

These items may be certified copies unless an account application is being made
face to face in which case only original documentation is acceptable. Certified means
a copy of the original document which has been stamped and signed by one of the
below professionals:

Professionals
Solicitor or Barrister
Accountant
Doctor
Post Office Certification Service
Regulated Financial Services Intermediary or IFA
Bank or Building Society Manager
Member of Parliament
Serving Police Officer
Teacher

*Certified means a copy of the original document that has been stamped and signed by a solicitor, accountant or doctor.  We’ll also accept copies certified by the Post Office Document Certification Service.

** Items must not be more than 3 months old and must not be printed from the internet.