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Accessibility Help

Bereavement support

the melton building society

Dealing with the financial affairs of a loved one you have recently lost is never easy. We are here to help and support you every step of the way during this difficult time. Once you’re ready to let us know, we’ll make the process of closing their accounts as smooth as possible.


What you need to do

When a Melton account holder dies, please contact us to let us know their name so we can register their death on our system. Our Customer Service teams will do all they can to help you during this difficult time and make the process as hassle-free as possible.

  • You can call us on 01664 414141.
  • Email us on
  • Contact or visit your local branch.
  • Write to us at the following address:

The Melton Building Society

Mutual House

Leicester Road

Melton Mowbray


LE13 0DB


When you are grieving, all the essential practical tasks can seem overwhelming. We have put together a step-by-step Guide to bereavement to help you manage things as easily as possible. The guide will help with the following:

  • How to register the death
  • Arranging the funeral
  • How to deal with the estate

Either call in to one of our branches to pick up a copy or click here to download a PDF version.

Here are some links to organisations that can provide further support and guidance when a loved one dies:


Get help with grief after bereavement or loss – NHS (

Browse: Death and bereavement – GOV.UK (

Home – Cruse Bereavement Support

Home – Bereavement Care

Death and wills – Citizens Advice


For further help and support with a loved one’s account, please contact our savings team on 01664 414141.

Get In Touch

Call one of our friendly advisors on 01664 414141. Opening hours 9am to 6pm Monday to Friday and 9am to 12pm on Saturdays.

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