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Coronavirus - Help us to help you

We are working hard to maintain the best service we can for you. As you can imagine our telephone lines are exceptionally busy at the moment. So we are asking for your help too.

In the interests of the health of both our customers and our staff, please avoid visiting our branches unless necessary. Please telephone your local branch direct if you have any queries or to register to use our online services.

To reduce the risk to our branch staff and customers, branch opening hours have temporarily be reduced to 9am - 1pm Monday to Friday and 9am – 12pm Saturdays.

We have also temporarily reduced our telephone opening hours at Principal Office to 9am - 3.30pm Monday to Friday and 9am – 12pm Saturdays. We apologise for any inconvenience this may cause.

Coronavirus Update

We understand that some customers may be worried about the effect that contracting the Coronavirus (COVID-19) could have on their finances, for example due to a drop in income as a result of contracting the virus or because of the measures imposed to stop it spreading. If you have any concerns about how this could affect you and your mortgage, please click here to read the leaflet produced by the Building Societies Association and National Debtline or please get in touch on 01664 414141.

Please click here to see a list of Frequently Asked Questions for our members.

Coronavirus Scams

The Society is aware of fraudsters using the Coronavirus outbreak to try and trick people into parting with their money. Here are four types of fraudulent activity that we are aware of:

  • Sales of ineffective protective face masks
  • Coronavirus-themed phishing emails with malicious links and attachments
  • Fraudsters sending texts and emails pretending to be from the World Health Organisation (WHO) claiming to be able to provide a list of infected people in their area. Please remember to be wary of links and attachments from unsolicited emails and texts and take care not to provide your personal or financial details
  • Posing as employees of a bank or building society. Please click here to read further guidance on how to protect yourself

Thank you for your patience.

The Melton Building Society

Call us on 01664 414141 between 9am and 6pm Monday to Friday and 9am and 12pm on Saturdays
 

Website Terms and Conditions

the melton building society
  1. The services referred to on this website are only available to United Kingdom residents and are not an invitation or offer to sell mortgages, savings of investment products or any other services outside of the United Kingdom.
  2. The information provided does not constitute an offer or financial or other professional advice. If you want to take up any services, please seek further information from the Melton Mowbray Building Society, an Independent Financial Advisor or other Professional Advisors. All the products and services described are subject to availability and may be withdrawn, and the terms and conditions may be varied, at any time and without notice.
  3. While every care is taken to ensure that the information provided is correct, no warranty is given as to its accuracy. Melton Mowbray Building Society will not accept liability for any losses or damage whatsoever from use of, or inability to use, this site or from any error or omission in information.
  4. The Society reserves the right to suspend access to this website at any time without notice.
  5. This website is governed by English Law.
  6. Any rights to this site shall be owned by Melton Mowbray Building Society at all times. You are permitted to use this site only for your own personal use.
  7. The Society cannot warrant that this site will remain free of viruses and we will not, therefore, be responsible for any damage or problems should a virus become apparent.
  8. This website contains links to other sites. Melton Mowbray Building Society accepts no responsibility of liability for the content of any other websites.
  9. The Melton Mowbray Building Society is a member of the Financial Ombudsman Service and details are available upon request from any Branch or the Principal Office of the Society.

Get In Touch

Call one of our friendly advisors on 01664 414141. Opening hours 9am to 6pm Monday to Friday and 9am to 12pm on Saturday.

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