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Our branch opening hours are: Monday to Friday 9am – 3pm and Saturday 9am to 12pm. Branch telephones will be open Monday to Friday 9am to 4.30pm.
Our telephone opening hours at Principal Office are 9am – 6pm Monday to Friday and 9am to 12pm on Saturdays.
We encourage the use of face coverings and social distancing in our branches and Principal Office.
Thank you for your cooperation
Identity theft happens when fraudsters access enough information about someone’s identity (such as their name, date of birth, current or previous addresses) to commit identity fraud. Identity theft can take place whether the fraud victim is alive or deceased.
If you’re a victim of identity theft, it can lead to fraud that can have a direct impact on your personal finances and could also make it difficult for you to obtain loans, credit cards or a mortgage until the matter is resolved.
Identity fraud can be described as the use of that stolen identity in criminal activity to obtain goods or services by deception.
Fraudsters can use your identity details to:
Stealing an individual’s identity details does not, on its own, constitute identity fraud. But using that identity for any of the above activities does.
The first you know of it may be when you receive bills or invoices for things you haven’t ordered, or when you receive letters from debt collectors for debts that aren’t yours.
For further information and advice about how to protect yourself against identity fraud please click this link to the Action Fraud website.
Call one of our friendly advisors on 01664 414141. Opening hours 9am to 6pm Monday to Friday and 9am to 12pm on Saturdays.
Leave your details and we will call you back.