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Coronavirus - Help us to help you

We are working hard to maintain the best service we can for you. As you can imagine our telephone lines are exceptionally busy at the moment. So we are asking for your help too.

In the interests of the health of both our customers and our staff, please avoid visiting our branches unless necessary. Please telephone your local branch direct if you have any queries or to register to use our online services.

To reduce the risk to our branch staff and customers, branch opening hours have temporarily be reduced to 9am - 1pm Monday to Friday and 9am – 12pm Saturdays.

We have also temporarily reduced our telephone opening hours at Principal Office to 9am - 3.30pm Monday to Friday and 9am – 12pm Saturdays. We apologise for any inconvenience this may cause.

Coronavirus Update

We understand that some customers may be worried about the effect that contracting the Coronavirus (COVID-19) could have on their finances, for example due to a drop in income as a result of contracting the virus or because of the measures imposed to stop it spreading. If you have any concerns about how this could affect you and your mortgage, please click here to read the leaflet produced by the Building Societies Association and National Debtline or please get in touch on 01664 414141.

Please click here to see a list of Frequently Asked Questions for our members.

Coronavirus Scams

The Society is aware of fraudsters using the Coronavirus outbreak to try and trick people into parting with their money. Here are four types of fraudulent activity that we are aware of:

  • Sales of ineffective protective face masks
  • Coronavirus-themed phishing emails with malicious links and attachments
  • Fraudsters sending texts and emails pretending to be from the World Health Organisation (WHO) claiming to be able to provide a list of infected people in their area. Please remember to be wary of links and attachments from unsolicited emails and texts and take care not to provide your personal or financial details
  • Posing as employees of a bank or building society. Please click here to read further guidance on how to protect yourself

Thank you for your patience.

The Melton Building Society

Call us on 01664 414141 between 9am and 6pm Monday to Friday and 9am and 12pm on Saturdays
Our mortgages are available through independent mortgage brokers across England and Wales

Credit Repair Mortgages

If you’ve missed a few credit card payments, are in a debt management plan, have any CCJs or a poor credit rating for any other reason, our credit repair mortgages may be an option for you.

What’s more, once you’ve found a solution, paying your mortgage on time for a few years should help you ‘repair’ your credit history and move to a standard mortgage at a lower rate.

So what is a credit repair mortgage?

These are mortgages offered by lenders who are willing to lend to people with poor credit histories. Interest rates and charges for these mortgages tend to be higher because of the perceived risk. However, if you can make your repayments on time, your credit rating will start to improve – and you may be able to switch to a more competitive deal within a few years.

Are there ways to improve my bad credit rating?

There are certainly things you can do which will have a positive effect on your credit score in the future.

  • Pay your bills on time
  • Make sure you’re on the electoral roll.
  • Check your credit rating regularly. Since the new GDPR law came into effect at the end of May 2018, it’s now free to check your report and you have a legal right to do so. All checks are done online so it’s quick and easy.