We are working hard to maintain the best service we can for you. As you can imagine our telephone lines are exceptionally busy at the moment. So we are asking for your help too.
In the interests of the health of both our customers and our staff, please avoid visiting our branches unless necessary. Please telephone your local branch direct if you have any queries or to register to use our online services.
To reduce the risk to our branch staff and customers, branch opening hours have temporarily be reduced to 9am - 1pm Monday to Friday and 9am – 12pm Saturdays.
We have also temporarily reduced our telephone opening hours at Principal Office to 9am - 3.30pm Monday to Friday and 9am – 12pm Saturdays. We apologise for any inconvenience this may cause.
We understand that some customers may be worried about the effect that contracting the Coronavirus (COVID-19) could have on their finances, for example due to a drop in income as a result of contracting the virus or because of the measures imposed to stop it spreading. If you have any concerns about how this could affect you and your mortgage, please click here to read the leaflet produced by the Building Societies Association and National Debtline or please get in touch on 01664 414141.
Please click here to see a list of Frequently Asked Questions for our members.
The Society is aware of fraudsters using the Coronavirus outbreak to try and trick people into parting with their money. Here are four types of fraudulent activity that we are aware of:
As a mutual building society we’re owned by our customers – our savers and borrowers. To us you’re more than a customer, you’re a member and the Society is owned by our members.
Unlike banks, being a mutual Society means we don’t have shareholders to pay dividends to so we can share the results of our success with our members through higher interest rates for savers, lower rates for borrowers and providing better services.
This also means contributing to the communities we serve, including supporting local charities not only financially, but also voluntarily with our time, experience and knowledge.
At the Melton we believe loyalty should be rewarded and our existing members have access to our full range of mortgage and savings products.
As an existing mortgage customer you may also be eligible to:
As a Melton savings customer you could:
Introduce a friend and we will give you £100 once their mortgage completes. Call in to your local branch to pick up a voucher. Terms and conditions apply. Subject to lending criteria.
YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP WITH REPAYMENTS ON YOUR MORTGAGE
You said “When I finish my self build home why can’t I transfer to a standard mortgage with the Melton without having to pay early repayment charges?” We said “Why don’t we?” so we did!