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Coronavirus - Help us to help you

We are working hard to maintain the best service we can for you. As you can imagine our telephone lines are exceptionally busy at the moment. So we are asking for your help too.

In the interests of the health of both our customers and our staff, please avoid visiting our branches unless necessary. Please telephone your local branch direct if you have any queries or to register to use our online services.

To reduce the risk to our branch staff and customers, branch opening hours have temporarily be reduced to 9am - 1pm Monday to Friday and 9am – 12pm Saturdays.

We have also temporarily reduced our telephone opening hours at Principal Office to 9am - 3.30pm Monday to Friday and 9am – 12pm Saturdays. We apologise for any inconvenience this may cause.

Coronavirus Update

We understand that some customers may be worried about the effect that contracting the Coronavirus (COVID-19) could have on their finances, for example due to a drop in income as a result of contracting the virus or because of the measures imposed to stop it spreading. If you have any concerns about how this could affect you and your mortgage, please click here to read the leaflet produced by the Building Societies Association and National Debtline or please get in touch on 01664 414141.

Please click here to see a list of Frequently Asked Questions for our members.

Coronavirus Scams

The Society is aware of fraudsters using the Coronavirus outbreak to try and trick people into parting with their money. Here are four types of fraudulent activity that we are aware of:

  • Sales of ineffective protective face masks
  • Coronavirus-themed phishing emails with malicious links and attachments
  • Fraudsters sending texts and emails pretending to be from the World Health Organisation (WHO) claiming to be able to provide a list of infected people in their area. Please remember to be wary of links and attachments from unsolicited emails and texts and take care not to provide your personal or financial details
  • Posing as employees of a bank or building society. Please click here to read further guidance on how to protect yourself

Thank you for your patience.

The Melton Building Society

Call us on 01664 414141 between 9am and 6pm Monday to Friday and 9am and 12pm on Saturdays

Why choose us?

About The Melton Building Society

The Building Society difference

As a mutual building society we’re owned by our customers – our savers and borrowers. To us you’re more than a customer, you’re a member and the Society is owned by our members.

Unlike banks, being a mutual Society means we don’t have shareholders to pay dividends to so we can share the results of our success with our members through higher interest rates for savers, lower rates for borrowers and providing better services.

This also means contributing to the communities we serve, including supporting local charities not only financially, but also voluntarily with our time, experience and knowledge.

Member Benefits

At the Melton we believe loyalty should be rewarded and our existing members have access to our full range of mortgage and savings products.

Loyalty mortgages

As an existing mortgage customer you may also be eligible to:

  • Switch to a new product up to 3 months before the end of your current mortgage deal without paying any product fees or incurring an early repayment charge
  • Apply for additional borrowing
  • Take your mortgage with you to a new home
  • Have a savings account to reduce the amount of interest you pay on your mortgage – this is called an Offset

Loyalty savings

As a Melton savings customer you could:

  • Get a mortgage with the Melton with no application fee if you have had a savings account with us for 5 years or more
  • Take out a local and loyal ISA – only for local customers or members of the Society for 5 years or more
  • Open a Wild Ones Young Savers account – only for local customers or members of the Society for 5 years or more – and get a free Wild Ones Pack provided through our unique partnership with our local Wildlife Trusts.

Introduce a friend and we will give you £100 once their mortgage completes. Call in to your local branch to pick up a voucher.  Terms and conditions apply.  Subject to lending criteria.


You said, we did

You said “When I finish my self build home why can’t I transfer to a standard mortgage with the Melton without having to pay early repayment charges?” We said “Why don’t we?” so we did!