Your FREE home energy efficiency report

With the proposed changes to rules and regulations in the property market, and the cost of living growing, energy efficiency has become more and more important. We’ve teamed up with Vibrant to offer an energy efficiency assessment that’s designed to save both time and effort for homeowners.

What is Vibrant Energy Saving Audit (VESA)

In 2007 the government made it a legal requirement for anyone selling, letting or building a property to have an Energy Performance Certificate (EPC) which measures the energy efficiency of a property and gives it a rating. That’s good to know, but what if your rating needs improving? That’s where a VESA could help.

Following a VESA assessment, you’ll have free access to Vibrant’s technical team to discuss recommendations, ask any questions and help identify any sources of funding like grants. They can then project manage any works for you using their panel of carefully selected contractors (Vibrant charges a fee for this, ask for a quotation). If you decide to use the project management service, Vibrant will also provide a revised EPC free of charge once the work is complete. Your property’s new EPC rating will be valid for the next 10 years.

Any agreement for this service, the installation and performance of any subsequent works will be between you and Vibrant.

For additional information on VESA you can check out their handy guide.

 

Requirements

You are eligible if you have completed on a mortgage account with Melton Building Society after 1st May 2023, including product transfers and further borrowing. You must still hold this mortgage account at the time of applying for the offer and must be the homeowner of the property for which you request the VESA. Only the property owner may apply for a free VESA and the offer is non-transferable.

The offer is not available on properties constructed within the last 10 years as these will have had a Standard Assessment Procedure (SAP) EPC created at the time of construction. You can find details of your SAP EPC at www.gov.co.uk/find-energy-certificate.

Melton Building Society is the promoter of this offer, available nationwide. It is important that you read Melton’s offer terms and conditions carefully before applying, we recommend you also keep your own copy for future reference.

How do I apply?

Request your appointment

  • Use the button on this page to organise your VESA assessment

Appointment

  • Receive an SMS or WhatsApp message from Vibrant’s scheduling team, on the same day, which will include a link for you to book your appointment

Qualified Assessor visits property

  • An EPC Assessor will attend your property to conduct your EPC assessment – the appointment lasts approximately 30-45 minutes at your property and the Assessor requires access to every room and head & shoulder access to the loft
  • The Assessor will bring all necessary equipment with them
  • If you have already had energy efficiency works completed on your property, it would be useful to have any documentation to hand to show the Assessor

Report is created and sent

  • The report is compiled and emailed to you with recommendations, usually within 5 working days
  • The Government’s central register for EPC ratings is updated with the details of your new report and this will replace any existing EPC rating you may have

Improvements are recommended – with no obligation to go ahead with them

  • If you’d like a quote for the recommended works you just need to let Vibrant know
  • You will receive formal quotations for the works and confirm if you agree for them to go ahead. A project management fee will be payable to Vibrant if you choose them to manage this for you
  • Once agreed, Vibrant book in the works

Works completed

  • Works undertaken by approved and vetted SafeContractor contractors
  • Updated free EPC booked and completed (only if the project management service is taken out)
  • The Government’s central register for EPC ratings is updated with the details of your new report

Existing landlords

If you’re a landlord or if you’re considering becoming one in the future, the new EPC rating of your property may affect your ability to let the property out, for example, if your EPC rating is below the minimum standard required. It is important that you understand this impact when requesting a VESA. If you are unsure on how an EPC could impact your property, we recommend seeking your own independent legal advice.

For landlords in England, Wales and Northern Ireland, there are also a number of situations where you may be able to claim exemptions (or identify funding solutions) from the Domestic Minimum Energy Efficiency Standard (MEES) Regulations – which set a minimum energy efficiency level for domestic private rented properties. Exemptions must be registered on the central PRS Exemptions Register and Vibrant can support landlords through the full exemptions process and your MEES Compliance Report.

Why Vibrant?

As an experienced supplier of EPCs to the residential sector, Vibrant completes tens of thousands each year. They pride themselves on their fast and efficient service, with 100s of assessors located nationwide. Vibrant never let their guard down, proving their worth having worked in partnership with many property companies with multiple branches nationwide.

If you have a complaint about any element of the VESA and any other service received from Vibrant, please contact them on customerservices@vem.co.uk or write to them at the address below.

Additional information

Vibrant Energy Matters Limited. Registered in England, Registered Number 06755736. Registered Office: 2 Foxes Lane, Oak­dale Business Park, Blackwood, Gwent, NP12 4AB.

EPC Plus is not regulated by the Financial Conduct Authority.

Vibrant is a controller of the personal information it collects for the purpose of providing the EPC Plus report. This means it decides what information to collect and how to use it and is responsible for protecting it. Melton Building Society has no control over personal data collected by Vibrant, you should therefore contact Vibrant directly to exercise your rights in relation to this data. Further information, including information about your rights can be found within Vibrant’s Privacy Policy at Vibrant GDPR Privacy Policy.

Vibrant will collect and share with Melton Building Society the name of everyone booking the report under the terms of the offer and the address of their property for which the EPC Plus is requested, so that Melton Building Society can monitor adherence to the eligibility criteria.