We are working hard to maintain the best service we can for you. As you can imagine our telephone lines are exceptionally busy at the moment. So we are asking for your help too.
In the interests of the health of both our customers and our staff, please avoid visiting our branches unless necessary. Please telephone your local branch direct if you have any queries or to register to use our online services.
To reduce the risk to our branch staff and customers, from 1st April, branch opening hours will temporarily be reduced to 9am - 12pm Monday to Friday and closed on Saturdays.
We have also temporarily reduced our telephone opening hours at Principal Office to 9am - 3.30pm Monday to Friday and closed on Saturdays.
We apologise for any inconvenience this may cause.
There is some evidence that criminals are attempting to use the current COVID-19 situation as an exploitation opportunity, so please be extra vigilant before clicking on an email about the coronavirus outbreak. If a claim sounds too good to be true, it probably is...
Criminals use exceptional circumstances like the current situation as a chance to pose as employees of a genuine organisation such as building society, bank or police and target you for fraud scams. They may claim they are dealing with coronavirus-related issues that require you to respond by paying money or providing personal information that will allow them to access your account. They often use pressure tactics to stop you thinking about want they want you do for them.
To help you stay protected, here are some things that we will never do:
Please remain vigilant.
Stop – Take a moment to think.
Challenge – Don’t be afraid to ask questions or to say “No” and end the conversation.
Protect – Contact the building society or the bank from which you have made a payment immediately if you think that you have been the victim of fraud.
We understand that some customers may be worried about the effect that contracting the Coronavirus (COVID-19) could have on their finances, for example due to a drop in income as a result of contracting the virus or because of the measures imposed to stop it spreading. If you have any concerns about how this could affect you and your mortgage, please click here to read the leaflet produced by the Building Societies Association and National Debtline or please get in touch on 01664 414141.
Please click here to see a list of Frequently Asked Questions for our members.
The Melton Building Society
The Charitable Foundation met during June 2019 for the quarterly meeting and the following donations were granted:
£250 was awarded to Coping with Cancer in Leicestershire & Rutland who offer practical and emotional support to anyone affected by a cancer diagnosis. The funds will be used to help continue to provide the different services that they offer to support people within the communities of Leicestershire & Rutland.
£250 was awarded to Melton & District Money Advice Service who assist people in the local community with dealing with their debts and budgeting.
£500 was awarded to Melton Mencap who are running a summer scheme for children with learning disabilities. The funds will be used to fund a bicycle session and a trip out to Twin Lakes for 12 children this summer.
£300 was awarded to the Harley Staples Cancer Trust to help fund short breaks for children and their families in the local area suffering from cancer.
£300 was awarded to Happy Days who offer holidays, respite breaks and day trips to children and young people with special needs who are further disadvantaged by living in poor socio-economic conditions.
£500 was awarded to Sense who are a charity that provides holidays and short breaks for children with deafblindness.
£300 was awarded to Oakham United Football Club to help fund a defibrillator at the club.
£250 was awarded to EDAN Lincs who support individuals and families affected by living with domestic abuse.
£300 was awarded to Guide Dogs to help with the aftercare for a person with sight loss. The funds will be utilised to help support six guide dog owners to maintain their independence in the Grantham area.
£200 was awarded to Chicks to help provide respire breaks for disadvantaged children from Leicestershire.
£500 was awarded to the Melton Community Allotment who the Society supported as a kick start project and the Society also provided assistance in erecting their first poly-tunnels. The project has gone from strength to strength adding additional facilities so they can continue to support the community. These funds will allow them to paint and furnish a log cabin which has recently been donated enabling them to develop a more social aspect of the allotment.
The Society makes an annual contribution to the Foundation and at least a third of this is awarded to either kickstart a community project or to help to establish an activity or initiative for the benefit of the community. Over the years the Foundation has helped Dove Cottage Day Hospice, the Melton Scout Group, Men in Sheds, Melton Community Garden, Community Heartbeat Trust and the local Almshouse development to name but a few.
The June Roper Sporting Trust
£550 was awarded to Melton Mowbray Tennis Club to help with the cost of the installation of electricity to their clubhouse which they fundraised to build last year. The club is a community focused sports venue that offers tennis opportunities for all ages and abilities.
Call one of our friendly advisors on 01664 414141. Opening hours 9am to 6pm Monday to Friday and 9am to 12pm on Saturday.
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