We are working hard to maintain the best service we can for you. As you can imagine our telephone lines are exceptionally busy at the moment. So we are asking for your help too.
In the interests of the health of both our customers and our staff, please avoid visiting our branches unless necessary. Please telephone your local branch direct if you have any queries or to register to use our online services.
To reduce the risk to our branch staff and customers, branch opening hours have temporarily be reduced to 9am - 1pm Monday to Friday and 9am – 12pm Saturdays.
We have also temporarily reduced our telephone opening hours at Principal Office to 9am - 3.30pm Monday to Friday and 9am – 12pm Saturdays. We apologise for any inconvenience this may cause.
We understand that some customers may be worried about the effect that contracting the Coronavirus (COVID-19) could have on their finances, for example due to a drop in income as a result of contracting the virus or because of the measures imposed to stop it spreading. If you have any concerns about how this could affect you and your mortgage, please click here to read the leaflet produced by the Building Societies Association and National Debtline or please get in touch on 01664 414141.
Please click here to see a list of Frequently Asked Questions for our members.
The Society is aware of fraudsters using the Coronavirus outbreak to try and trick people into parting with their money. Here are four types of fraudulent activity that we are aware of:
A cheque for over £5,000 was presented to the Design for Life East Midland Appeal which is run by national learning disability charity, Hft. It aims to raise £2million over the next two years which will be used to provide living accommodation for people with learning disabilities in the local area, together with training, employment and volunteering opportunities.
The Melton raised the money through an online affinity savings account which gives savers an attractive rate of interest and the Society also donates a percentage of the average daily account balance to Design for Life. “In addition, last year staff voted the charity as the Society’s official charity of the year. Staff raised over £300 through collection tins in branches and fundraising activities such as cake baking, bring and buy sales and dress down days,” said Jane Gilhespy, Communications Manager the Melton.
Jacqui Gwilliam, Hft’s Director of Fundraising, said: “We are delighted to have the support of the Melton and welcome their donation towards our Design for Life Appeal. The money raised will help us continue to support people to live the life they choose by providing living accommodation and support which will enable them to live both independently and safely within their local communities.”
For further information please contact: Suzanne Fry, Public Relations Manager, on 0117 906 1755 or firstname.lastname@example.org.
For media enquiries, outside of office hours please call 0117 906 1697
Hft is a national charity providing local support for people with learning disabilities and their families.
There are around 900,000 adults with a learning disability in England. A learning disability can be mild, moderate or severe and is defined as having a reduced ability to:
Hft and Self Unlimited merged in April 2013. The new merged organisation is known as Hft. It now provides quality support to around 2,500 adults with learning disabilities across the UK in creative, resourceful ways to enable individuals to live the lives they choose.
This merger means that the new, unified, Hft has a stronger voice and a greater reach, creatively helping even more people to get the most out of life.
Hft encourages and supports people to live as independently as they can and to pursue their own interests and social lives. The charity works in partnership with individuals and their families to achieve this.
Hft also works closely with local authorities and other agencies to find the best solutions to meet a person’s needs.
Leaders in personalised technology solutions to support people with learning disabilities, Hft is committed to working to adapt existing technologies and to develop and trial new ones to support people with learning disabilities to live safely and independently.
For more information on Hft please visit www.hft.org.uk
Call one of our friendly advisors on 01664 414141. Opening hours 9am to 6pm Monday to Friday and 9am to 12pm on Saturday.
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