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Coronavirus - Help us to help you

We are working hard to maintain the best service we can for you. As you can imagine our telephone lines are exceptionally busy at the moment. So we are asking for your help too.

In the interests of the health of both our customers and our staff, please avoid visiting our branches unless necessary. Please telephone your local branch direct if you have any queries or to register to use our online services.

To reduce the risk to our branch staff and customers, branch opening hours have temporarily be reduced to 9am - 1pm Monday to Friday and 9am – 12pm Saturdays.

We have also temporarily reduced our telephone opening hours at Principal Office to 9am - 3.30pm Monday to Friday and 9am – 12pm Saturdays. We apologise for any inconvenience this may cause.

Coronavirus Update

We understand that some customers may be worried about the effect that contracting the Coronavirus (COVID-19) could have on their finances, for example due to a drop in income as a result of contracting the virus or because of the measures imposed to stop it spreading. If you have any concerns about how this could affect you and your mortgage, please click here to read the leaflet produced by the Building Societies Association and National Debtline or please get in touch on 01664 414141.

Please click here to see a list of Frequently Asked Questions for our members.

Coronavirus Scams

The Society is aware of fraudsters using the Coronavirus outbreak to try and trick people into parting with their money. Here are four types of fraudulent activity that we are aware of:

  • Sales of ineffective protective face masks
  • Coronavirus-themed phishing emails with malicious links and attachments
  • Fraudsters sending texts and emails pretending to be from the World Health Organisation (WHO) claiming to be able to provide a list of infected people in their area. Please remember to be wary of links and attachments from unsolicited emails and texts and take care not to provide your personal or financial details
  • Posing as employees of a bank or building society. Please click here to read further guidance on how to protect yourself

Thank you for your patience.

The Melton Building Society

Call us on 01664 414141 between 9am and 6pm Monday to Friday and 9am and 12pm on Saturdays
 

Over £28,000 for Local Charities

About The Melton Building Society

The Society has donated a total of over £28,878 to four local charities:  Home-Start Horizons, a charity to help children get the best start in life; the Derbyshire, Leicestershire and Rutland Air Ambulance Service (DLRAA); Leicestershire and Rutland hospice, LOROS and The Phoenix Children’s Foundation.  The money was raised in 2019 through affinity savings accounts which give savers an attractive rate of interest, whilst every year the Society donates a percentage of the average daily account balances to the relevant charity.

“This fantastic donation from the Melton Building Society will help us to continue making a difference to the lives of children and families in Melton and Rutland,” said Stuart Sullivan, Chief Executive, Home-Start Horizons.  “We recruit and train volunteers to work with families offering practical help and emotional support to parents with the aim of helping parents to give their children the best possible start in life. This would not be possible without the support of organisations such as the Melton,” concluded Stuart Sullivan.

“Our affinity partners all provide extremely valuable services to our local community and we are proud to be able to make these donations.  Affinity accounts enable our members to help their chosen charity as the more money they save, the more the Melton donates to the charity each year,” added Martin Reason, Chief Executive, the Melton.