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Coronavirus - Help us to help you

We are working hard to maintain the best service we can for you. As you can imagine our telephone lines are exceptionally busy at the moment. So we are asking for your help too.

In the interests of the health of both our customers and our staff, please avoid visiting our branches unless necessary. Please telephone your local branch direct if you have any queries or to register to use our online services.

To reduce the risk to our branch staff and customers, branch opening hours have temporarily be reduced to 9am - 1pm Monday to Friday and 9am – 12pm Saturdays.

We have also temporarily reduced our telephone opening hours at Principal Office to 9am - 3.30pm Monday to Friday and 9am – 12pm Saturdays. We apologise for any inconvenience this may cause.

Coronavirus Update

We understand that some customers may be worried about the effect that contracting the Coronavirus (COVID-19) could have on their finances, for example due to a drop in income as a result of contracting the virus or because of the measures imposed to stop it spreading. If you have any concerns about how this could affect you and your mortgage, please click here to read the leaflet produced by the Building Societies Association and National Debtline or please get in touch on 01664 414141.

Please click here to see a list of Frequently Asked Questions for our members.

Coronavirus Scams

The Society is aware of fraudsters using the Coronavirus outbreak to try and trick people into parting with their money. Here are four types of fraudulent activity that we are aware of:

  • Sales of ineffective protective face masks
  • Coronavirus-themed phishing emails with malicious links and attachments
  • Fraudsters sending texts and emails pretending to be from the World Health Organisation (WHO) claiming to be able to provide a list of infected people in their area. Please remember to be wary of links and attachments from unsolicited emails and texts and take care not to provide your personal or financial details
  • Posing as employees of a bank or building society. Please click here to read further guidance on how to protect yourself

Thank you for your patience.

The Melton Building Society

Call us on 01664 414141 between 9am and 6pm Monday to Friday and 9am and 12pm on Saturdays
 

Society Voted Best Self Build Mortgage Provider in What Mortgage Awards

The Melton Building Society has been voted Best Self Build Mortgage Provider in the What Mortgage Awards 2019. Voted for by consumers, the What Mortgage Awards recognise the best businesses in the UK’s mortgage and personal finance markets.

“We are very proud to win Best Self Build Mortgage Provider in these awards,” said Dan Atkinson, Head of Sales & Marketing, the Melton Building Society. “The Society has long pioneered the development of self build finance and we constantly enhance our proposition to make self build available to a wider range of customers, including first time buyers.”

The Melton is one of just a few lenders who will lend to purchase land and the Society’s award-winning range of self build products includes a Self Build Advance Mortgage which provides stage payments in advance of each build stage, an Eco Mortgage with a special discounted rate that recognises investment in energy efficient features and a Family Assist Self Build product, helping younger borrowers with no deposit to build their own home.