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Coronavirus - Help us to help you

We are working hard to maintain the best service we can for you. As you can imagine our telephone lines are exceptionally busy at the moment. So we are asking for your help too.

In the interests of the health of both our customers and our staff, please avoid visiting our branches unless necessary. Please telephone your local branch direct if you have any queries or to register to use our online services.

To reduce the risk to our branch staff and customers, branch opening hours have temporarily be reduced to 9am - 1pm Monday to Friday and 9am – 12pm Saturdays.

We have also temporarily reduced our telephone opening hours at Principal Office to 9am - 3.30pm Monday to Friday and 9am – 12pm Saturdays. We apologise for any inconvenience this may cause.

Coronavirus Update

We understand that some customers may be worried about the effect that contracting the Coronavirus (COVID-19) could have on their finances, for example due to a drop in income as a result of contracting the virus or because of the measures imposed to stop it spreading. If you have any concerns about how this could affect you and your mortgage, please click here to read the leaflet produced by the Building Societies Association and National Debtline or please get in touch on 01664 414141.

Please click here to see a list of Frequently Asked Questions for our members.

Coronavirus Scams

The Society is aware of fraudsters using the Coronavirus outbreak to try and trick people into parting with their money. Here are four types of fraudulent activity that we are aware of:

  • Sales of ineffective protective face masks
  • Coronavirus-themed phishing emails with malicious links and attachments
  • Fraudsters sending texts and emails pretending to be from the World Health Organisation (WHO) claiming to be able to provide a list of infected people in their area. Please remember to be wary of links and attachments from unsolicited emails and texts and take care not to provide your personal or financial details
  • Posing as employees of a bank or building society. Please click here to read further guidance on how to protect yourself

Thank you for your patience.

The Melton Building Society

Call us on 01664 414141 between 9am and 6pm Monday to Friday and 9am and 12pm on Saturdays
 

The Melton Reports a Year of Growth

About The Melton Building Society

The Melton Group has reported another year of progress with 8% growth in mortgages and 10% growth in savings, together with healthy profitability of £1.46 million for the year ended 31 December 2016.

The Melton Group advanced £76 million of new mortgages during the year, with loans and advances increasing by 8% to £339 million.  Mortgage arrears reduced by 22% to £0.14 million reflecting the Group’s continued drive to improve credit quality.  The Group’s capital and reserves increased by £1 million to £36 million in the year and the Melton remains one of the UK’s most strongly capitalised building societies.

“Our strong financial performance reflects the excellent progress we have made in delivering great value products as evidenced by our regular appearance in national best buy tables and recognition in three industry awards,” said Martin Reason, Chief Executive, the Melton.  “We continue to invest in the future, developing our core systems to support operating efficiency and investing in our employees to ensure we deliver great service for all our customers.  In 2017 we embark on a project to provide improved online services to retail customers.”

The Melton has branches in Grantham, Oakham and Melton Mowbray and is a mutual building society providing both branch and online services with financial products including mortgages, savings and insurance and investment solutions.