We are working hard to maintain the best service we can for you. As you can imagine our telephone lines are exceptionally busy at the moment. So we are asking for your help too.
In the interests of the health of both our customers and our staff, please avoid visiting our branches unless necessary. Please telephone your local branch direct if you have any queries or to register to use our online services.
To reduce the risk to our branch staff and customers, branch opening hours have temporarily be reduced to 9am - 1pm Monday to Friday and 9am – 12pm Saturdays.
We have also temporarily reduced our telephone opening hours at Principal Office to 9am - 3.30pm Monday to Friday and 9am – 12pm Saturdays. We apologise for any inconvenience this may cause.
We understand that some customers may be worried about the effect that contracting the Coronavirus (COVID-19) could have on their finances, for example due to a drop in income as a result of contracting the virus or because of the measures imposed to stop it spreading. If you have any concerns about how this could affect you and your mortgage, please click here to read the leaflet produced by the Building Societies Association and National Debtline or please get in touch on 01664 414141.
Please click here to see a list of Frequently Asked Questions for our members.
The Society is aware of fraudsters using the Coronavirus outbreak to try and trick people into parting with their money. Here are four types of fraudulent activity that we are aware of:
Former England rugby international Rory Underwood and the Mayor of Grantham attended the reopening of the Melton’s branch on Grantham High Street. They joined a group of children for an afternoon of wildlife discovery, which included a visit by various critters and a ‘badger’. The branch has undergone extensive refurbishment and now includes a new Wildlife Information Centre launched through the Society’s partnership with the Lincolnshire Wildlife Trust.
The Melton is working with the Lincolnshire Wildlife Trust and the Leicestershire & Rutland Wildlife Trust to raise funds to protect wildlife and encourage enjoyment of the natural world. The Society is giving away special Wild Ones Packs with new Young Savers Accounts. The packs contain a pocket wildlife guide, wildflower seeds and more to encourage young people to enjoy wildlife and get into the habit of saving.
Other initiatives include a special one year Family Membership of the Lincolnshire Wildlife Trust or the Leicestershire & Rutland Wildlife Trust for just £10 – a saving of up £30, for a limited period – available in all branches. The Melton will also donate £150 to the Trusts for every Trust member who completes on a mortgage.
“We are thrilled the Melton has chosen to help the wildlife in Lincolnshire,” says Paul Learoyd, Chief Executive, Lincolnshire Wildlife Trust. “The Melton’s commitment to its local communities has a clear connection with the Trust’s objectives and this is a great opportunity for us to engage local people with their local environment.”
The Melton plans to create Wildlife Information Centres in its Oakham and Melton branches in association with the Leicestershire and Rutland Wildlife Trust next year. “Supporting wildlife and the Trust ties in with the Society’s community ethos and its commitment to providing sustainable mortgages, affordable housing and encouraging responsible living,” said Martin Reason, Chief Executive, the Melton.
Call one of our friendly advisors on 01664 414141. Opening hours 9am to 6pm Monday to Friday and 9am to 12pm on Saturday.
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