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Coronavirus - Help us to help you

We are working hard to maintain the best service we can for you. As you can imagine our telephone lines are exceptionally busy at the moment. So we are asking for your help too.

In the interests of the health of both our customers and our staff, please avoid visiting our branches unless necessary. Please telephone your local branch direct if you have any queries or to register to use our online services.

To reduce the risk to our branch staff and customers, branch opening hours have temporarily be reduced to 9am - 1pm Monday to Friday and 9am – 12pm Saturdays.

We have also temporarily reduced our telephone opening hours at Principal Office to 9am - 3.30pm Monday to Friday and 9am – 12pm Saturdays. We apologise for any inconvenience this may cause.

Coronavirus Update

We understand that some customers may be worried about the effect that contracting the Coronavirus (COVID-19) could have on their finances, for example due to a drop in income as a result of contracting the virus or because of the measures imposed to stop it spreading. If you have any concerns about how this could affect you and your mortgage, please click here to read the leaflet produced by the Building Societies Association and National Debtline or please get in touch on 01664 414141.

Please click here to see a list of Frequently Asked Questions for our members.

Coronavirus Scams

The Society is aware of fraudsters using the Coronavirus outbreak to try and trick people into parting with their money. Here are four types of fraudulent activity that we are aware of:

  • Sales of ineffective protective face masks
  • Coronavirus-themed phishing emails with malicious links and attachments
  • Fraudsters sending texts and emails pretending to be from the World Health Organisation (WHO) claiming to be able to provide a list of infected people in their area. Please remember to be wary of links and attachments from unsolicited emails and texts and take care not to provide your personal or financial details
  • Posing as employees of a bank or building society. Please click here to read further guidance on how to protect yourself

Thank you for your patience.

The Melton Building Society

Call us on 01664 414141 between 9am and 6pm Monday to Friday and 9am and 12pm on Saturdays
 

Sir David Attenborough Opens Volunteer Training Centre at Rutland Water

About The Melton Building Society

Sir David was warmly welcomed when he took a tour of the new £1.1m centre and met some of the  Leicestershire & Rutland Wildlife Trust’s 400-strong team of volunteers who contribute an extraordinary 35,000 hours at the nature reserve each year.Sir David

Thought to be the first of its kind in the UK, the centre will provide support and training for volunteers in conservation, countryside and heritage skills.  Leicestershire & Rutland Wildlife Trust director Simon Bentley said: “We hope that the new centre will serve as the hub of an active, supportive community and will deliver an exciting and innovative range of learning opportunities, from dry-stone walling and hedge-laying, to bird ringing and wildlife recording.”

Funded by a grant from the Heritage Lottery Fund with further contributions from Anglian Water, charitable trusts, the Melton Building Society and a public appeal, the building is designed to sit comfortably and sympathetically in its natural setting within the reserve.

Mr Bentley added: “The building incorporates important features to minimise its environmental impact including locally-sourced construction materials, maximum use of natural light and a high level of insulation and low energy fittings. It also features a living sedum roof and gabions filled with local stone, which will insulate the building and provide a rich variety of wildlife micro-habitats.”

Sir David paid tribute to the dedication of the volunteers who ‘don’t sit and stare’. He said, “This wonderful new building will enable skilled volunteers of all ages and backgrounds to protect and conserve the rich diversity of wildlife at Rutland Water and other important nature reserves into the future. It will enable them to work in a supportive environment and I am sure that they will derive immense pleasure and enjoyment from doing so.”

Volunteer Co-ordinator, Sarah Proud said, “Volunteers get involved in every aspect of work at the nature reserve, including habitat management, wildlife recording, welcoming visitors and assisting with events and activities. Volunteering enriches people’s lives and the new Centre will not only enable us to support our existing volunteers, but also offer new and exciting opportunities for even more people to get involved.”

The Melton donated £15,000 towards the construction of the Centre to enable the Trust to complete construction of the first floor space to include a viewing gallery with stunning views over the wetland lagoon.  The Melton is working in partnership with the Leicestershire & Rutland Wildlife Trust to generate funds and increase awareness of the Trust’s purpose and vision through a number of initiatives.  For example, children aged 0 to 16 years who open a new Wild Ones Young Savers Account at any branch of the Melton will receive a free Wild Ones Packs containing a pocket wildlife guide, wildflower seeds and more to encourage young people to enjoy wildlife and get into the habit of saving. Other activities include a special one year Family Membership of the Leicestershire & Rutland Wildlife Trust for just £10 – a saving of £30.  For every Leicestershire & Rutland Wildlife Trust member who completes on a mortgage with the Melton, the Society will donate £150 to the Trust.

To learn more about the Volunteer Training Centre see www.rutlandwater.org.uk/wildlives

Photograph:  Martin Reason, Chief Executive, the Melton meets Sir David Attenborough at the official opening of the Volunteer Training Centre at Rutland Water Nature Reserve